The best possible efficiency is the most important goal of each entrepreneur. Increasing it requires a deep analysis of the processes taking place in the company on a daily basis. This analysis should be additionally supplemented with the Client’s needs and the identification of existing problems. Only after that, there is a possibility to proceed to action: the action based on a specific plan, which involves the gradual preparation and implementation of changes in the company. The further we move with this plan, the more tangible the effects become and bring a result in the form of greater profit and a visible improvement in the effectiveness of activities. In the case of the Client of Grape Sp. z o.o. our goal was to automate processes that would directly translate into better efficiency.
Client: Grape Sp. z o.o.
Launch year: 2019
Services: Getting loans for entrepreneurs
A significant number of Polish entrepreneurs and corporations use the services of the financial industry. Undoubtedly, finance is one of the most important sectors of the economy — therefore, it is a very competitive industry. However, within it, we can find companies with various scopes of operating. Some of them deal with comprehensive financial services for their contractors, others specialize only in a selected branch of services. Regardless of the specific offer of a given company, one main direction of development and the future of this industry can be determined: FinTech, i.e. technologically innovative financial solutions. Nowadays Clients above all expect transparency and easy-to-use tools from companies in this sector.
From the beginning of the project, our assumption was to run it in the spirit of LEAN. The first stage was to prepare only the key elements of the system. Another — slowly adding the next ones. Currently, it is a large system. We have now started the last stage of the project — the automation. Ultimately, the system is to analyze the project data and, based on historical data, give an opinion and indicate possible directions of its implementation. What’s more, it is to generate appropriate messages to the Customer, e.g. with a request to add the necessary data to process the loan.
Already, together with the Client, we are planning to introduce further elements of the system that will allow for partial self-service of Customers and partners.
Efficient cooperation with the client Grape Sp. z o.o., allowed us to create a very forward-looking project and successively implement our assumptions in it. It gave our Client the opportunity to climb to the next levels of development in the industry. This project is still open and we are implementing new elements together — based on the needs of Customers, as well as trends in the industry.
The solutions we have implemented are already bringing positive results. The system works excellently — data management is simple and intuitive, and the work of people employed in the company is much more productive. However, it should be remembered that automation, in addition to significantly relieving employees from internal operational work, has also got one more aim. It is taking the company to the next level of development — the development appreciated by both current and new Customers of the company. As currently, Grape Sp. z o.o. fits perfectly into the market values such as transparency, affordability and ease of access, It attracts more and more interested people with its services.