The logistics industry is one of the most dynamically developing branches of the economy — no wonder it requires comprehensive solutions. Cooperation with Clients is often multi-stage activities, from obtaining orders to constant communication at later stages. To make this process as smooth as possible, you need a well thought-out system that will streamline all your daily duties. In 2017, we undertook the creation of such a tool for Zargood International, a brand that provides transport and forwarding services. Since then, this product has been constantly modernized.
Services: Devising a system that facilitates obtaining orders, improving order processing, transport supervision and communication with Customers and carriers.
Competitive — this adjective can be used to describe a logistics industry with more than 11 million employees across Europe. Companies that offer transport and forwarding services must demonstrate professionalism and good organization in order to be able to monitor and efficiently manage Customer processes. Therefore, work automation is required here. The development of technology helps to master not only picking up and packing commodities, but also contact with addressees. In the case of Zargood International, employees and their Clients can use a functional, dedicated system that allows you to manage activities at every stage of transport and its handling. Thanks to this, the company can provide a wide range of services on national and international roads, meeting the expectations of even the most demanding clients.
The Client was looking for a solution to the problem of communication with potential Customers. A very large number of orders in the form of e-mail messages must be “handled” as quickly as possible by a team of several people. After the solution was successfully implemented, the Client contacted us to add new functionalities to the application improving his work. During several years of our cooperation, we have jointly developed ideas for solving further problems and most of them have been successively implemented. They have had a positive impact on work efficiency.
For the Client, the most important goal was to improve communication. Further cooperation consisted in solving problems that arose during the development of the Zargood company. We managed to automate the most important processes for the logistics industry, thanks to which employees and their principals noticed the increase in efficiency and numerous facilitations. Dedicated solutions turned out to be a bull's eye!
The basic version of the system turned up trumps — already at this stage, the communication between the Client’s team and its principals was improved. Introduced solution ensures quick contact in an internal, secure application via e-mail. Tracking loads and transports is another crucial option in the logistics industry. Thanks to it, the comfort of work and the efficiency of the Zargood team have increased significantly. Modern technological solutions, dedicated to our Client, allowed standing out on the market with the exceptional quality of services.